Legal
This Privacy Policy explains how Bowrand Inc. collects, uses, stores, and protects your personal information when you interact with our website and services. Last updated March 28, 2026.
Bowrand Inc. ("Bowrand," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, protect, and disclose information when you visit our website at bowrand.com (the "Site"), submit inquiries, or engage with our services. By using the Site, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the Site.
We may collect the following categories of personal information: (a) Contact information — including your name, email address, phone number, company name, and job title — submitted through contact forms, consultation requests, or direct communication; (b) Project information — including project descriptions, technical requirements, budget ranges, team sizes, and business goals shared during inquiries or consultations; (c) Device and usage data — including IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, time and date of visit, and interaction patterns — collected automatically through server logs and analytics tools; (d) Cookies and similar technologies — as described in Section 7 below.
We use collected information for the following purposes: (a) to respond to project inquiries, schedule consultations, and prepare service recommendations; (b) to communicate about ongoing projects, proposals, or requested follow-ups; (c) to improve the Site, our services, and the user experience; (d) to analyze Site traffic and usage patterns for performance optimization; (e) to detect, prevent, and address technical issues, fraud, or security threats; (f) to comply with legal obligations, enforce our Terms of Service, and protect our rights; (g) to send business communications that you have explicitly requested — we do not send unsolicited marketing emails.
We process personal information based on: (a) your explicit consent when you submit a form or contact us; (b) our legitimate business interest in responding to inquiries, operating the Site, and improving our services; (c) contractual necessity when information is required to fulfill a service agreement; and (d) compliance with legal obligations. You may withdraw consent at any time by contacting us at hello@bowrand.com.
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. We may share information with: (a) trusted service providers who assist in operating the Site, processing data, or delivering services — subject to confidentiality agreements and data protection obligations; (b) professional advisors including legal counsel, accountants, and auditors as necessary for business operations; (c) law enforcement or government authorities when required by law, regulation, subpoena, court order, or to protect our legal rights; (d) a successor entity in the event of a merger, acquisition, reorganization, or sale of assets — in which case your information would be transferred under the same privacy protections described in this policy.
Personal information is stored on secure servers with industry-standard protections. We implement appropriate technical and organizational security measures including: encryption in transit (TLS/SSL) and at rest; access controls and role-based permissions; server-side input validation and sanitization; regular security reviews; rate limiting and abuse prevention on form endpoints; and secure database hosting with automated backups. Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but we are committed to protecting your information using commercially reasonable standards.
The Site may use cookies and similar technologies for: (a) essential functionality — session cookies required for the Site to function properly; (b) analytics — tools such as Google Analytics or Google Tag Manager to understand traffic patterns and improve the Site; (c) performance — monitoring page load times and identifying errors. Analytics cookies collect aggregated, anonymized data. You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained for twenty-four (24) months from the date of submission. Project engagement data is retained for the duration of the engagement plus seven (7) years to comply with tax and business record-keeping requirements. You may request earlier deletion by contacting us.
Depending on your jurisdiction, you may have the following rights regarding your personal information: (a) Right of access — request a copy of information we hold about you; (b) Right of correction — request correction of inaccurate or incomplete information; (c) Right of deletion — request deletion of your information, subject to legal retention obligations; (d) Right to restrict processing — request that we limit how we use your information; (e) Right to data portability — request your information in a structured, machine-readable format; (f) Right to withdraw consent — withdraw previously given consent at any time. To exercise any of these rights, contact us at hello@bowrand.com. We will respond within thirty (30) days.
Our servers and service providers may be located in Canada or the United States. If you access the Site from outside Canada, your information may be transferred to and processed in Canada or the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfers. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.
The Site is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information promptly.
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the Site after changes have been posted constitutes your acceptance of the revised policy.
For questions, concerns, or requests related to this Privacy Policy or your personal information, contact us at hello@bowrand.com or by mail at Bowrand Inc., Calgary, Alberta, Canada.